Create an AI-powered chatbot for customer support that integrates with websites and apps to provide instant assistance. The chatbot will handle common inquiries, provide product recommendations, and escalate complex issues to human agents.

Features:

• Natural Language Processing (NLP): Understand and process customer inquiries using NLP.
• Automated Responses: Provide instant answers to frequently asked questions and common issues.
• Product Recommendations: Suggest products or services based on user queries and behavior.
• Escalation to Human Agents: Automatically escalate complex queries to human support agents.

Key Deliverables:

1. AI Chatbot Implementation: A functional chatbot integrated with NLP capabilities.
2. Automated Response System: Predefined responses and solutions for common queries.
3. Recommendation Engine: AI-driven recommendations based on user interactions.
4. Escalation Workflow: Integration with human support for handling complex issues.

Technologies Used:

• Frontend: HTML, CSS, and JavaScript for integrating the chatbot into web platforms.
• Backend: Python with TensorFlow or spaCy for NLP and machine learning.
• Integration: API integration with existing CRM or support systems.
• Additional Tools: Dialogflow or Microsoft Bot Framework for chatbot development.

Budget: $2,200

Timeline: 6-8 weeks