Description: We’re looking to build a customer feedback management system to help businesses collect, analyze, and act on customer feedback. This system will allow customers to leave feedback through surveys and forms, which can then be reviewed and acted upon by business managers. The goal is to improve customer satisfaction by making it easy to gather and respond to feedback.

What We’re Looking For:

• Feedback Collection: Easy-to-create surveys and feedback forms for customers.
• Response Management: Tools for reviewing and categorizing feedback, including tagging and prioritization.
• Data Analysis: Visual reports and charts to analyze feedback trends and sentiments.
• Notification System: Alerts for new feedback submissions and critical issues.
• User-Friendly Interface: A clean, intuitive design for both customers and business managers.
• Support: Basic documentation and a brief training session for staff on using the system.

What You’ll Deliver:

• A complete feedback management system
• Source code and detailed documentation
• 1 month of post-launch support

Timeline: 5 weeks

Technologies Used:

• Frontend: React.js, HTML, CSS
• Backend: Flask (Python)
• Database: SQLite
• Reporting: Chart.js for data visualization
• Deployment: Heroku or AWS